Privacy Policy
Introduction
This privacy notice explains how we collect and handle your personal data when you use our website, https://elmwood-property.com.
By sharing your data with us, you confirm that you are over 13 years of age.
Elmwood Property is the data controller, and we are responsible for the protection of your personal data (referred to as “we,” “us,” or “our” in this privacy notice).
It is essential that the information we hold about you is accurate and up to date. If any of your personal information changes, please let us know by emailing us at Jamie@elmwood-property.com or alan@elmwood-property.com.
What Data We Collect, Purpose, and Legal Grounds
Personal data refers to information that can identify an individual. This does not include anonymized data.
We may process the following types of personal data:
Communication Data: Any communication you send to us via contact forms, emails, texts, social media, etc. We process this to communicate with you, maintain records, and handle any legal claims. Our legal basis for this processing is our legitimate interest to respond, keep records, and manage legal matters.
Customer Data: Includes information like your name, address, contact details, purchase details, and payment information. We process this data to fulfill orders and maintain transaction records. Our legal grounds for this are the performance of a contract or taking steps to enter into a contract.
User Data: Includes information about your use of our website, interactions with online services, and data you share for publication on our website or through other services. We use this data to manage our website, enhance user experience, and ensure website security. Our legal basis for this processing is our legitimate interest in managing the website and its services.
Technical Data: Includes your IP address, login details, browser information, page views, time spent on the website, and other data related to how you interact with our website. We process this data to analyze usage, ensure website security, and enhance advertising strategies. Our legal basis is our legitimate interest in running and improving the website and growing our business.
Marketing Data: Includes preferences regarding marketing communications. We process this data to run promotions, deliver relevant content and advertisements, and measure the effectiveness of marketing campaigns. Our legal basis for this is our legitimate interest in growing our business and developing our marketing strategies.
We may use Customer, User, Technical, and Marketing Data to deliver relevant content and advertisements to you and assess the effectiveness of such advertising. Our lawful grounds for this processing are legitimate interests to grow our business.
If you do not provide required data, we may be unable to fulfill the contract with you, and we may have to cancel your order or service, notifying you in the process.
We only process your data for the purpose it was initially collected for, or a compatible purpose if needed. For more information, please email us at Jamie@elmwood-property.com or alan@elmwood-property.com.
How We Collect Your Data
We collect data directly from you, for instance when you fill out forms or contact us via email. We also use cookies and similar technologies to collect data as you browse our website. You can learn more about this in our cookie policy, available at https://elmwood-property.com/cookie-policy.
We may also receive data from third parties such as analytics providers, advertising networks, and service providers located outside the EU.
Marketing Communications
We may send you marketing communications based on your consent or our legitimate interests (to grow our business). If you’ve made a purchase or expressed interest in our services, we may send you marketing information unless you opt-out. You can opt-out of receiving marketing communications by following the instructions in the email or contacting us.
Before we share your personal data with any third parties for marketing purposes, we will seek your explicit consent.
Disclosures of Your Personal Data
We may need to share your data with the following parties:
Service providers for IT and system management
Professional advisors such as lawyers, auditors, and insurers
Government bodies as required by law
International Transfers
We may transfer your personal data to countries outside the European Economic Area (EEA), where the data protection standards may not be the same. However, we ensure that adequate protection is in place by using approved safeguards, such as contracts or certifications like the EU-US Privacy Shield.
Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, loss, or damage. Only employees and partners who need access to your data for business purposes can access it, and they are required to keep it confidential.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for legal or reporting purposes. For tax purposes, we are required to keep your data for six years. We may also anonymize data for research or statistical purposes and retain it indefinitely.
Your Legal Rights
Under data protection laws, you have rights to access, correct, erase, restrict, or transfer your personal data. You can also object to processing or request data portability. To exercise these rights, please contact us at Jamie@elmwood-property.com or alan@elmwood-property.com.
If you are dissatisfied with how we handle your data, you can complain to the Information Commissioner’s Office (ICO).
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies and encourage you to review them before sharing any data.
Cookies
You can manage cookies through your browser settings. If you disable cookies, some parts of our website may not work properly. For more details, refer to our cookie policy.
Data Controller
The data controller is Elmwood Property, located at: 47 Bank Street, Irvine, KA12 0LL
Data Protection Officer
Jamie or Alan
Email: Jamie@elmwood-property.com / alan@elmwood-property.com
Phone: 01294 665 007
Changes to Our Privacy Policy
We may update our privacy policy periodically. We recommend that you check this page regularly for any changes.